My first ever blog post
My first ever blog post
I think I might try my first vlog post today. Wish me luck!
I have been a blog bum lately- I can’t believe it’s been so long since I last posted. There are lots of exciting things happening making it tough to get to my poor neglected blog. So, let’s blow off the dust and I’ll share some of what’s going down:
Heather Long, our VP of Creative Services created one of her best masterpieces yet! Congrats to Heather, David and big sis Riley on the arrival of gorgeous baby Gavin
Check out the October issue of AZ Magazine. Yep, that’s my name there on p. 42, one of AZ Republic’s 35 Women Entrepreneurs Under 35. My mom is proud
The full spread comes out in the Arizona Republic the first week of October.
I was quoted in the Phoenix Business Journal regarding Coca-Cola’s use of Memo Ochoa, a Mexican soccer (futbol!) player in Phoenix, check it out here.
The September #NVFN (North Valley Friday Night, learn more about our events at phoenixfridaynight.com, click on the #nvfn tab at the top) at Whole Foods on Mayo Blvd in Scottsdale was a blast! The staff was very friendly and welcoming, they showed us around the store and gave us lots of yummy things to sample and more stuff to take home. Check out our next event on October 30th, 7pm at The Herb Box. This social event is open to the public, join us!
YMCA Fall Family Fun-draiser: Join us on Oct. 9th, 5pm to 9pm at the Scottsdale YMCA to help raise money for financial assistance, and keep children in programs and childcare that they could not otherwise afford. $10 per adult, kids free with paid adult. Entry fee includes 1 raffle ticket, 1 drink ticket, free food samples and raffle prizes from local businesses, kids activities, and be sure to check out the silent auction! Hosted by Andi Barness, concert by the Surfside IV. Details at yfundraiser.com. Leave a comment to this blog by October 3rd and I’ll mail you free pass to get in, up to the fist 10 couples/families!
Setting the Stage for Success in 2010, October 29, 11:15am at The Capital Grille on Camelback in Phoenix: Now is the time to put your plans in place for a quick start to 2010, as well as closing out 2009 on a high note! Avoid the late year rush at this time next year by planning for a successful 2010 now! This presentation is designed to meet the specific needs of Managers, Business Owners and Solo-preneurs looking to set the stage for marketing and sales success next year, and includes fresh perspectives on how this year’s economic changes will effect attitudes and behaviors of businesses and consumers in the 2010 marketplace, how to reach them, where your marketing plan ends and your sales efforts begin, and strategies for creating successful marketing and sales plans that work. Led by moi and Mike Leeds, register at http://successin2010.eventbrite.com/ by October 22 for early bird pricing!
Ignite Phoenix: Tue, Nov 3, Tempe Center for the Arts, free event. Ignite Phoenix is an evening event scheduled several times a year. At the event, you hear 18 passionate speakers talking about their favorite topics or projects for just 5 minutes each. The lineup of presenters for each event is unique. Open to the public, the presentations are informative and often quite humorous. It’s an opportunity to network with local business leaders and hear ideas from people from outside of your normal sphere of influence. Details at http://www.ignite-phoenix.org/
I’ve been invited to speak on Social Media to Intel’s internal women’s networking group on November 5th, looking very forward to meeting you if you are woman in AZ working for Intel
TED Phoenix: Fri, Nov 6, 6-9pm, Mesa Arts Center. “TED” stands for Technology, Entertainment, Design — it’s an annual event that showcases ideas that matter from all types of disciplines, and is a dream team of Arizona’s leading experts brought together to talk about science, education, the environment, nature, entrepreneurship, and overcoming the impossible. Join us for an evening of inspiring and thought provoking talks that are entertaining, touching, life changing, and presented in plain English.
PodCamp: PodCamp is a FREE BarCamp-style community UnConference for podcasters and listeners, bloggers and readers, and anyone interested in New Media. Sat and Sun, November 14-15, at the University of Advancing Technology (UAT). Details at http://podcampaz.org/
There are more events coming up that you should plan to attend, what am I missing? This is your opportunity to post your events in my comments, go for it
I get asked this quite a lot. Getting into Social Media, as employment goes, can be tough. For one thing, you have to be credible and have experience. For another, a lot of traditional marketing companies looking to hire Social Media staff may not really know what “credible” and “experienced” look like. And while Social Media is finally gaining the attention it deserves (for those of us who’ve been praising its potential for so long), Social Media is really still in its infancy. What’s more, clients want hard proof and case studies that Social Media will work for them, and all of that is still being developed.
Most people interested in Social Media are pretty comfortable with the tools available, but getting into the nuts and bolts of using Social Media for business, and how you can measure success is what will really set you apart from other candidates who’ve played around on community sites. A lot of marketing professionals still say you can’t measure it, but that’s not true at all. You have to understand what you can achieve with this medium, set realistic objectives and set out to measure your success (is it hits to a site or blog? is it building a network or increasing share of voice?).
I think the most important things you can do to gain credibility and experience before signing on to work for an agency are 1) develop a set of your on philosophies on what will and won’t work in Social Media / how it should and should not be used, and 2) begin to demonstrate your success with personal use. A robust blog is crucial, start developing your own ”case studies” on promoting social or volunteer projects with Social Media and evaluate your results, what you’d do differently, how you evaluated your success, etc. That way you have something to show an employer when you get the opportunity.
Those kinds of examples are gold- employers know that you aren’t going to go get a Social Media degree (for now that is, curriculums and degrees in Social Media are not far away). So, most established marketing companies will find you attractive if you can demonstrate that you use Social Media effectively and understand objectives, strategy and metrics.
What do you Social Media pros think? How about those of you working for traditional agencies?
The wonderful Krystofer James Van Slyke at redPear, attended LaidOffCamp this summer and was inspired to do more to help out the hard hit valley. If you or someone you know has recently been let go, or are in danger of being let go, you may be interested in “Career Advancement Using Today’s Technology”- a workshop that Krystofer has organized.
The Phoenix Community Alliance is donating computer labs and meeting space. Krystofer will be discussing Web-Based Tools for Business, and we’ll be providing a breakout which presents New Tools for a New Market. AllStaff will wrap it all up with a discussion on how to get an interview and how to set yourself apart. The best part- it’s all free!
For all the details visit http://www.maggiorecm.com/go/careertech. If you’d like to attend, please shoot me an email at jennifer at mcmaz dot com. Thanks
No, I don’t mean the other ’side’, like Desert Ridge to South Mountain or the Fountain Hills beeline out to Estrella. I’m talking about my love-hate relationship with Phoenix. I am pleased to say that my frustration with the haters in Phoenix has been curbed by some delightful experiences this week. For one thing, I got an amazing flurry of comments on my last post that reflected both support for my perspective, and some opposing points of view in defense of the great stuff we have happening here in Phoenix. Thanks to all of you who left thoughtful comments and contributed to the dialogue.
The other cool thing that happened this week was my experience with reaching out for support from my community. I’ve been participating in YMCA programs since I was a kid, and I’m a member of my local community Y, as well as friends with the Executive Director, Mike Cassidy. By pure coincidence, I found out in a conversation with our client Marianne Cox at Apex National Decorators, that she sits on their Strong Kids Campaign Board. The Strong Kids Campaign is what brings in the money that goes to offsetting the cost of childcare, after school care, and other programs that disadvantaged families (which are unfortunately growing these days) could not otherwise afford. She made me aware that they are having a really tough time raising funds this year. So, I thought, let’s have a party and make some money!
Shameless plug for a good cause: My company, Maggiore Consulting & Marketing, is donating its services to plan and manage the Fall Family Fun-draiser on October 9, 2009 at 5pm at the Scottsdale-Paradise Valley YMCA (clicky here for more details). We started putting the word out through various channels last week and have gotten an encouraging response:
I hope you will plan to be at the Scottsdale YMCA on October 9 at 5pm to support the community (and tell everyone you know!). $10 per adult (children free with paid adult) gets you all of the above, plus each entry fee includes a raffle and beverage ticket (additional raffle and beverage tickets available at an additional cost. ALL proceeds go to the Strong Kids Campaign).
So yeah, it just goes to show you that, as Krys Van Slyke’s video comment to my last post states so eloquently, we’re always going to have haters (I am now considering haters to be an indication of success), but we can’t let the negativity make us blind to the coolness that is Phoenix- the people here know a thing or two about helping their neighbors out. I think we’d be challenged to find another huge city that has managed to spur and preserve the sense of community like Phoenix has. That’s a really cool thing, and it makes me proud to live here.
I started North Valley Friday Nights, a social group that meets in the North Valley once per month. This is a spin off of the wildly popular East Valley Friday Nights, Phx Friday Nights, etc (there are a few of them now). One of the people who attended the first two of the NVFN events has continually criticized on Twitter the conversations, locations, pretty much anything surrounding NVFN. Its funny, he’s seen me in person more than once and had the opportunity to offer to help plan, make suggestions or offer constructive criticism, but he posts negative comments on Twitter instead. The first time I posted a reply to him, it was something to the effect of “sorry you didn’t enjoy yourself, please give it another try”.
Well, this past Friday a friend of mine who doesn’t know that Bitter Twitter Guy has a chip on his shoulder was joking with him about me. This guy took this as an invitation to run away with it and wrote more nasty things about me and his dislike for NVFN, knowing I’d see it. I told him in response that he doesn’t contribute to the group and if he doesn’t like it not to come (nope, I wasn’t nice about it, the situation got the best of me). Things spiraled out of control from there. I probably received about a hundred texts, replies and DM’s that day about the situation. He also spent the rest of the day debating others on his behavior, language, and choices… and then it spilled into blogs and comments.
The whole situation was pretty lame. I appreciated everyone’s support but wish that people hadn’t given it so much energy- it certainly didn’t bother me as much as it bothered others who weren’t directly involved. This isn’t really about me. The guy is an unhappy person, and I have empathy for that. When the conversation evolved to include his beliefs, values and faith I wish my name had been left out of it- that’s his stuff. All I cared about was this person criticizing my efforts and NVFN. On a daily basis I am breaking my ass to take care of my family, build my business, charitably contribute to my community, create jobs, support local businesses, and then I want to just put something fun together on my own time and this guy has the nerve to publicly post nasty stuff like this about me? But I said what I had to say about it and wouldn’t have given it a second thought if everyone hadn’t jumped on the bandwagon. In the end we gave an unhappy person a grand platform to be more unhappy.
While this situation was disappointing, I see it all the time amongst the Phoenix community. This is really a greater analogy for the problem here in Phoenix. We just love a good fight. So many brilliant creatives, techies and leaders giving each other a hard time. We’re trying so desperately to get ourselves “on the talent map”, to be mentioned along with LA and New York. But so many of us are negative and competitive, rather than seeking out mutually beneficial situations in which to advance and learn from each other. How can we possibly expect to collectively elevate the profile of Phoenix when we’re so caught up in keeping each other down?
As a community I think we are pretty young and still have a lot to learn about guaranteeing our own individual successes by supporting the community and creating a landscape full of opportunity for everyone. You get what you give. When you put out positive stuff it comes back to you. When you put out nasty stuff because of your own insecurities that’s gonna come back to you, too. In the words of the immortal Shaq: “I don’t hate, I congratulate” ;) When someone else in Phoenix is successful, it means that I benefit, too. That’s the real problem here in Phoenix- so many people want to be King of Phoenix, they want their own group, their own audience, their own show, and notoriety, and unfortunately, a lot of people want to do it by crushing the competition and mowing down the more successful guy.
I wonder how fast we’d get on that map if we knocked some of this shit off?

Don't turn me into this guy!
I have been doing a lot of speaking lately. I love meeting new people, sharing my passion, giving them something exciting to take away and helping them learn something new. I’ve spent a lot of time observing other speakers and reading advice from experts like Chris Brogan so that I am prepared and ready to do a wonderful job for you. I want to be a great speaker, I want to draw in my (and your!) audience and make sure they have the kind of transformational experience that will reflect highly on you (my host). What I would love in return, is for you to kindly provide an environment in which I can do just that.
I am not asking you to tolerate me being a diva. I don’t need a dish of m & m’s with the brown ones picked out, or expensive and difficult to find designer beverages. A bit of consideration for my comfort and my process are all I need to hit it out of the park for all of us.
1. I need a bottle of water. It’s nice to provide beverages to everyone at an event, please especially make sure to leave at least one bottle of water on the podium for your speaker. Two bottles are even better, especially for presentations that will go over an hour. If you don’t want me to sound like a bullfrog with a 2-pack-a-day habit, please provide me with something to drink.
2. Pronounce my name correctly. I get it- its long, foreign, has lots of vowels. It isn’t polite to assume pronunciation of a name with which you are unfamiliar. Just ask if you don’t know. I get that all the time. No one likes to be introduced to a room full of people by the wrong name.
3. Please don’t interrupt me.I am comfortable with and actually encourage open discussion, comments and questions in my presentations. People want to be interacted with, not talked at. However, if you are the host or event organizer, please resist the temptation to jump in with reminders to repeat a question for the entire audience, or to undescore a particular point. You are COMPLETELY robbing me of any chance to find my flow. I need the opportunity to find my pace, and I have a method for presenting information that allows me to build to a passionate conclusion. Interrupting me 300 times makes it difficult for me to share information and makes my job really difficult. It also makes me want to hurl things at you (maybe that’s why you didn’t leave me any water at the podium?).
4. Last but most, please don’t be a distraction. Some hosts and event organizers spend a lot of time on the stage or at the venue where a presenter will speak when in the planning phase. They become so comfortable with crossing center stage, fiddling with equipment and talking to other people that they keep doing these things during the event and actually seem to forget someone is SPEAKING. During a recent presentation, a host actually walked to the front of the media lab and started shuffling through desk drawers looking for pens! It made it tough for me to stay on point and drove the audience to distraction.
So, those are the top 4 things you can do to make an presenter’s job a bit easier and to make he or she feel a bit more welcome. After all, you want them to do the best job possible for you, right? What am I missing? To all you seasoned presenters out there, I ask, what bad habits do hosts have that drive you crazy?
Lately, a lot of clients and people at my presentations have been asking about spammers on Twitter. Yes, there are tons of spammers on Twitter these days as the site gets closer to the number of members that make a site “mainstream”. If we’re all there, so are the spammers. But don’t get discouraged- more than ever, you will find thought leaders, business leaders, politicians, social causes and just plain great people on Twitter (just check out the Find People search page, or go to search.twitter.com for advanced additional filters to help you on your quest for yummy Twitter friend goodness!).
The next question that comes from this discussion is what to look for in someone you should or should not follow back. This is highly subjective based on your personal interests, line of work, sensitivity to colorful comments, etc. Some people who are using Twitter just for social fun will keep their profiles private and not connect with too many people. Others, who use the site for marketing purposes (this is the advice we give to clients) should follow back most people who follow them- you want your network of relationships to be as large as possible. Here are some things I evaluate when deciding who to follow back:
1. Is the profile obscene? It takes a whole lot to phase me, but if your username contains the work Kitty, or anything else too over the top you’re probably a spammer. By the same token, if your avatar is just plain rude I am not only NOT going to follow you back, I am going to block you (I may also report you to twitter.com/spam for the account to be terminated if it’s really bad).
2. Is the Profile an Actual Person? It’s OK to have a business or organization profile, but is there a real person behind it? If every post is a broadcast (that is, not a reply or conversation with other Twitter users), I am not interested. Also, if every post is “come on down and see us!”, “50% off today only!”, “we’ve got the best deals in town!”, forget it. I am not interested in one sided relationships.
3. Does the Profile Have a Lot of Legitimate Followers? This is important to me- There are lots of scripts and programs out there these days by which people may amass or subscribe to thousands of followers who then follow that profile back. That’s no way to build relationships. There are a couple hints that someone has done this: they have a TON (tens of thousands) of followers and very few posts (typically someone is posting very frequently for a very long time to gain that large a number of followers), and / or they are following a lot more people than are following them back.
4. I Watch for People Gaming the System I use Qwitter and Twitter Karma to watch who is following and unfollowing me. Some jerks will mass follow hundreds, even thousands of people and then mass unfollow them so they look to have loads more followers than people they follow. Lame-o.
5. Content If there is just nothing interesting happening on a profile I don’t follow back. That doesn’t mean it has to be the most relevant content- I don’t necessarily want to collect a bunch of people on Twitter with the same perspective, experience, background, etc as me- I like variety, weird, fun, entertaining, serious, business or political related subject matter. I also can’t stand when it’s all “brushed my teeth”, “wearing new shoes”, “I’m bored”, or worse yet, when someone hasn’t tweeted in weeks. THAT’S boring.
Help out the Twitter noobs- What makes a profile appealing to you? What makes you lose interest immediately?
Ok, so I said no posts this week. But you never know where you’ll find inspiration. I had a very engaging lunch meeting with Shailesh Ghimire yesterday. The lively conversation alternated between Social Media and stories about our kids, our past history and the future of our industry.
No one seems to know where Social Media will go. One short year ago I was still begging some prospects to give me 10 minutes and an open mind. These days the phone is ringing off the hook. Social Media works and the whole world is catching on. The old question was “will it work?”, and the new question is “where will this lead?”. The answer to both is the same- I knew it would work for clients because Social Media is really just an extension of ourselves, like being in lots of places without the cloning. The more places you are, the more people you know and keep in touch with, the more opportunities you have to sell your product and service.
So, where will Social Media lead? Watch this video from TED and you’re head will probably explode at the possibilities. Our technology will continue to allow us to form closer connections with the people around us, to be omnipresent in the lives of others, whether that’s for business or in a social capacity. I think pretty soon that I’ll be able to go shopping at the mall here in AZ with my mom in FL tagging along with the “Sixth Sense” (watch the video!) telling me what a horrible color this shirt is on me. One of Shailesh’s many thoughts was on live streaming of integral parts of our lives, whether it’s a child’s soccer game or a relative’s funeral. Social Media, for the people who understand how to harness it, will continue to be the connection that makes it feel as if there is no distance between us.
This is only the beginning. What is your vision for the future of Social Media?
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